CBD (Cannabidiol) is a natural compound found in the hemp plant. Unlike THC (tetrahydrocannabinol), CBD is non-psychoactive, meaning it does not produce a “high” or intoxicating effect.

CBD is commonly used in wellness products, including oils, capsules, topicals, and edibles. Many people use CBD to support their overall well-being as part of a balanced lifestyle.

CBD Isolate: Pure CBD with no other cannabinoids or compounds. Ideal for those who want CBD only.

Broad-Spectrum: Contains CBD and other beneficial cannabinoids, but with THC completely removed. Offers the “entourage effect” without any THC.

Full-Spectrum: Contains CBD along with all other naturally occurring compounds in hemp, including trace amounts of THC (below 0.2%). Provides the maximum entourage effect.

Important: Our CBD products are intended for aromatherapy, collection purposes, and cosmetic applications only. They are not intended for consumption or inhalation.

Intended uses:

• Aromatherapy: Use for room scenting and aromatic purposes
• Collection: As botanical specimens for educational or collection purposes
• Cosmetic Processing: As ingredients in EU-compliant cosmetic formulations

No. CBD is non-psychoactive and will not produce any intoxicating effects. Our products contain less than 0.2% THC, which is far too low to cause any psychoactive effects.

Our products are designed for aromatherapy and collection purposes, ensuring they remain within legal THC limits across Germany and the EU.

Yes! CBD products are legal in Germany and most EU countries, provided they contain the appropriate THC limits and are derived from EU-certified industrial hemp.

Germany: As of April 1, 2024, Germany clarified its cannabis laws. CBD products with less than 0.2% THC are fully legal for purchase, possession, and use.

Current THC Limits Across Europe (2025):

Absolutely. All our products undergo rigorous third-party laboratory testing to ensure:

• Accurate cannabinoid content: Precise CBD and THC levels
• Purity testing: No heavy metals, pesticides, or residual solvents
• Microbial safety: Free from harmful bacteria, mold, and yeast
• Legal compliance: Full adherence to German and EU regulations

We provide Certificates of Analysis (COAs) upon request for complete transparency. All products are derived from EU-certified hemp varieties.

Since our CBD products are intended for aromatherapy and collection purposes only, and contain less than 0.2% THC, they should not affect your ability to drive when used as intended.

As always, use products responsibly and in accordance with their intended purposes.

Yes. All our products are intended for adults aged 18 and over. Age verification is performed during the checkout process, and we reserve the right to cancel orders from minors.

This age requirement is enforced regardless of the intended use of the products.

The EU Novel Food regulation affects CBD products intended for consumption. However, our products are specifically marketed for:

• Aromatherapy and room scenting
• Collection and educational purposes
• Cosmetic ingredient processing

This positioning ensures compliance with current EU regulations while awaiting further clarification on Novel Food authorizations for CBD products.

Ordering from green.one® is simple:

1. Browse our product catalog and add items to your cart
2. Click on the shopping cart icon and review your order
3. Proceed to checkout and enter your shipping information
4. Select your preferred payment method
5. Confirm your age (18+) and accept our terms
6. Complete the purchase and receive email confirmation

Yes! All orders are shipped with DHL tracking. Once your order is dispatched, you’ll receive a tracking number via email. You can use this number to monitor your package’s progress in real-time on the DHL website.

If you need to modify or cancel your order, please contact us immediately at [email protected]. We process orders quickly (often same-day), so the sooner you reach out, the better chance we have to accommodate your request.

Once an order has been shipped, we cannot cancel it, but you can return it using our 30-day return policy.

We offer two secure payment options:

1. Bank Transfer (Prepayment)
Transfer the invoice amount to our bank account. You’ll receive the bank details in your order confirmation email. Please use your order number as the payment reference.

2. Viva Wallet (Credit Card)
Pay securely with your credit card via Viva Wallet. This is our recommended method for fast order processing. Viva Wallet supports all major credit cards and uses encrypted payment processing with the highest security standards.

Unfortunately, we cannot offer PayPal as a payment method due to PayPal’s internal policies regarding hemp and CBD products.

This affects the entire industry: Even completely legal CBD businesses across Europe face similar payment processing challenges. Major payment processors including Stripe, Square, and others have similar restrictions.

Our Solution: We’ve partnered with Viva Wallet, a licensed European payment processor that specializes in supporting legal cannabis and hemp businesses. Viva Wallet offers the same convenience and security as PayPal, with full regulatory compliance.

Absolutely. Viva Wallet is a licensed European payment institution regulated by the Bank of Greece and supervised by the European Central Bank.

Security Features:

• End-to-end encryption: All transactions are fully encrypted
• PCI DSS Level 1 compliance: The highest security standard in the industry
• 3D Secure authentication: Additional layer of protection for card transactions
• Fraud detection: Advanced AI-powered fraud prevention systems
• Regulatory oversight: Licensed and regulated by European financial authorities

Your payment information is never stored on our servers and is handled entirely by Viva Wallet’s secure, certified infrastructure.

Credit Card (Viva Wallet): Payment is processed immediately upon order confirmation. Your order will be prepared for shipment right away.

Bank Transfer: Your order will be processed once we receive payment confirmation (typically 1-2 business days). We’ll notify you via email when payment is received and your order is being prepared.

Yes. A detailed invoice is automatically generated and sent to your email address after your order is confirmed. If you need a VAT invoice for business purposes, please contact us at [email protected].

Germany: €5.49 — FREE over €70

Europe (EU): €15.99 — FREE over €150

All shipments are insured and tracked via DHL.

Germany: 1-4 business days

Europe (EU): 3-5 business days

Most orders are shipped on the same day if placed before our daily cut-off time. You’ll receive a tracking number once your package is dispatched.

Yes! All orders are shipped in unmarked, discreet packaging with no indication of the contents. Your privacy is our priority.

We ship CBD products to Austria, except e-liquids. According to §§ 1, 2a of the Austrian Tobacco Act, the mail-order sale of e-liquids to Austria is not permitted.

All our shipments are fully insured. If your package is lost or arrives damaged, please contact us immediately at [email protected] with your order number and tracking information. We’ll resolve the issue promptly by either reshipping your order or providing a full refund.

Yes. We offer a 30-day voluntary return policy in addition to your statutory 14-day EU withdrawal right.

Return Conditions:

• Products must be unopened and in original packaging
• Hygiene seals must be intact
• Customer covers return shipping costs

Contact us at [email protected] with the note “Return Request” before sending anything back.